JOB TITLE: TEAM LEADER (License eligible) POSITION SUMMARY

Using Psychiatric Rehabilitation principals and Recovery Philosophy, the Team Leader provides clinical and administrative supervision, coaching and education for assigned team members with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program members. Provides direct member, community support and case management services to assigned members. Provides education and support to members and their families. Coordinates service needs and collaborates with other services and agencies. Completes assessments and determines the appropriate level of services for new members.

QUALIFICATIONS

• Licensed or licensed eligible mental health professional with two (2) years of direct adult clinical service is required.
• Outpatient clinic or community mental health service is preferred.
• One (1) year supervisory experience is also preferred.
• Experience in providing intensive case management, intensive community supports using psychiatric rehabilitation concepts is highly desirable.
• A current LCSW, MFT, LPC, or Ph.D. valid license or ASW, MFTI, LPCC Intern license eligibility is preferred. Sensitivity to multi-cultural populations and issues is required.
• A valid California driver’s license, a MVR clearance for insurability, a vehicle (approved for safety), and proof of insurance is required.
• Applicant must be finger printed and receive clearance from the Department of Justice.
• Must have completed first aid and CPR training or obtain certification within four weeks of hire.
• Proficient in Microsoft computer applications and experience with an electronic health record preferred.

PERFORMANCE STANDARDS

TEAM MEMBER PARTICIPATION

• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. Provides direct supervision for 6-8 team staff/interns.
• Reviews and implements member assessments, service plans, and progress notes.
• Actively facilitates and participates in multidisciplinary team meetings and treatment planning meetings.
• Demonstrates knowledge of crisis management, high risk assessment and planning and safety techniques.
• Provides leadership in facilitating the team process and ensuring contract outcomes.
• Provides education/training to other team members as necessary.
• Interacts professionally with community providers and peers.

ASSESSMENT

• Observes, reports, and documents member social and psychiatric behavior.
• Completes Assessments on assigned members.

CUSTOMER AND COMMUNITY RELATIONS

• Demonstrates knowledge of Telecare’s customers including members/members, families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always-demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

PLANNING AND TIME UTILIZATION

• Completes and follows through with tasks and assignments, meeting expected deadlines.
• Assists in prioritizing tasks for the team.

PROFESSIONAL DEVELOPMENT

• Attends all assigned in-service education classes.
• Role models excellent professional practice.
• Always dresses appropriately and professionally.

Telecare Corporation is fully committed to a strong equal opportunity program . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic information, physical or mental disability status, creed, national origin, protected veteran status, sexual orientation or other basis protected by applicable antidiscrimination laws.

EOE AA M/F/V/Disability