Class: Non-Exempt, Casual
Hourly Rate: Starting at $18/hour
Hours: 10-15/week, occasional evening and Saturday hours
Location: FYOP

Qualifications
-MUST BE BILINGUAL IN SPANISH
-Must be a registered intern
-Master’s degree in psychology, counseling, sociology, social work or related field and in the process of completing licensure requirements for LCSW, MFT, or Clinical Psychologist
-Two years of experience in the human services field with training and experience related to the provision of counseling in the areas of child abuse and neglect
-BBS registered LCSW intern or registered MFT intern

Primary Function: Provides mental health assessment, individual, group and family treatment and parent education per Social Services Agency guidelines. Provides comprehensive mental health services, case management and other related support services to eligible foster care, adoptive and other children and their families. Responsible for meeting weekly productivity expectations and maintaining accurate and up to date case records of all services rendered in accordance with state and county regulations, while maintaining an active caseload.

Prepares Youth for Success
-Supports programs, activities and services that prepare youth and families for success by incorporating the mission
-Contributes to identifying and implementing strategies for quality improvement of BGCGG counseling programs
-Creates an environment that promotes the physical, social and emotional well-being of youth and their families through providing parent support towards improving child’s functioning and ensuring psychiatric services are coordinated and accessed in a timely manner

Health & Safety
-Ensures the Counseling locations used meet health and safety standards and ensure the safety of all members
-Takes actions to prevent accidents and respond to injury and signs of illness

Program Development & Implementation
-Effectively supports the planning, development and implementation of counseling programs, services and activities
-Adheres to proper documentation procedures and processes according to Social Services Agency and Behavioral Board of Science standards
-Effectively monitors and evaluates programs, services and activities through completing weekly client services log and direct services hour logs and submitting to supervisor and Social Services Agency

Self-Development
-Ensures a productive work environment by working as a member of a team, contributing to team meetings and providing feedback to support decision making
-Continuously manages own time and resources
-Continuously develops own knowledge and skills in each of the various Family Strengthening programs in order to diversify your skills
-Continuously develops own knowledge and skills in each of the various Boys & Girls Clubs of Garden Grove’s programs in order to diversify your skills and integrates self into the community and organization as a whole

Technology
-Effectively uses Microsoft Office programs, electronic scheduling and database software
-Completes daily process notes for each client in case load within 24 hours and keep client information up to date
-Documents all services rendered including phone contact, completed services, referrals, etc. in database/case notes

Partnership Development
-Builds partnerships with parents, families, other BGCGG program staff and community partners
-Attends weekly Quality Review Committee meetings, clinical supervision sessions, staff meetings and Conferences and trainings as required

Marketing & Public Relations
-Increases the visibility of BGCGG programs, services and activities through networking opportunities, outreach and community partnerships
-Shares event announcements, program updates and distribute program flyers at events, meetings and when communicating with the community and BGCGG
-Promotes and assists with BGCGG organizational events in addition to supporting organizational fundraising efforts

Communication
-Maintains close, daily contact with staff members and supervisors to receive/provide information, discuss issues, explain or interpret guidelines/instructions; instruct, and advise/counsel
-Exceptionally strong verbal and writing skills; must be able to communicate needs and concerns clearly and document services and correspondence in a clear and concise manner in accordance with program standards
-Maintains contact regularly with external community groups, schools, social workers, clients, BGCGG partners and others to promote and ensure family information and referral services are successful

Knowledge, Skills & Abilities
-Ability to work within administrative and process parameters as required.
-Demonstrated experience in case management and knowledge in case management philosophy and function
-Ability to work with diverse populations in a culturally competent manner
-Ability to be resourceful and possess a knowledge of community based mental health services
-Strong organizational skills with attention to detail, ability to follow-up and manage demanding caseload
-Ability to prioritize and complete multiple tasks within expected deadlines
-Strong communication skills; both written and verbal, and ability to provide feedback regularly
-Excellent documentation skills with demonstrated ability to write clearly, concisely and descriptively
-Ability to remain objective in crisis situations and maintain healthy boundaries
-Must work cooperatively and positively in a team approach with staff and management personnel
-Ability to work productively with minimum supervision and to take initiative on projects
-Knowledge of HIPAA and confidentiality regulations
-Ability to follow organizational procedures and policies
-Skills working one-on-one with youth and adults
-Proficiency in using a variety of computer software applications, specifically, Excel, Word, Publisher and Outlook
-Ability to speak in front of large and small groups
-Networking skills and ability to establish collaborative relationships
-Knowledge of administrative and clerical procedures and systems such as managing files and records, following up on phone calls, receiving and documenting payments, completing reports, and tracking data
-Must have sound judgment regarding safety; ability to adapt and be flexible; ability to uphold the organization’s mission and values
-Must be confident and adept at conflict resolution strategies; demonstrated experience in ethical standards of reporting
-Written and verbal communication skills; a clear understanding of ethical and legal obligations under BBS