Website Neighborhood House Association
Under the supervision of the Project In-Reach Program Director, the Clinical Case Manager provides clinical care coordination and/or crisis intervention to individuals age 18+ with serious mental illness or co-occurring disorders 20-30 days pre-release and up to 90 days post-release as they prepare to exit detention facilities, including providing mental health assessments, individual counseling, case management, researching and organizing the necessary community resources in order to support client’s transition to the community; and performs related work as required.
The ideal candidate is a self-motivated, independent worker who possesses a solid knowledge of cultural and socio-economic issues relevant to providing appropriate case management services to special population groups, including Latino, African-American, and Transition Age Youth; Legal and ethical issues pertaining to delivery of professional services; Human behavior theory; Local community and mental health resources available to assist incarcerated clients; Group dynamic theories and facilitation methods; Diagnostic categories (DSM V); Social, psychological and physical factors of mental, emotional, and substance abuse disorders; Types of illicit drugs and behavior patterns associated with them; Addictive behavior treatment methods; and Community resources. The ideal candidate will also have the ability to Assess for the purpose of acquiring diagnostic information and developing case management treatment plans; Work with the incarcerated population and correctional staff; Maintain detailed client documentation; Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with a variety of people with mental illnesses; Establish and maintain effective working relationships with clients, correctional staff, other professional staff and the public; Operate a computer using word processing, spreadsheet and database software applications, and operate other standard office equipment; Understand, interpret, explain and apply local, state and federal law and regulations governing mental health programs and correctional facilities; Analyze complex mental health and substance abuse program issues and problems, evaluate alternative solutions and develop sound conclusions, recommendations and courses of action; Communicate clearly and concisely, both orally and in writing; Successfully perform duties in a field-based setting.
A typical way of obtaining the necessary experience and training is by obtaining a Master’s Degree from an accredited university,
PLUS, license or registration with the California Board of Behavioral Sciences in one of the following:Licensed Marriage and Family Therapist (LMFT);
OR Licensed Clinical Social Worker (LCSW) preferred;
Associate Marriage and Family Therapist Associate Social Workers required.
Graduate-level internship experience working with a population with co-occurring disorders is preferred.
A minimum of two (2) years of progressively responsible experience in a substance use/mental health setting, experience with motivational interviewing and different therapeutic approaches, experience with mental health diagnoses, experience working with Latino and African American, and the incarcerated population is highly desirable. Must provide proof of COVID 19 vaccination upon hire.
Example of Major Functions:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
•Provides mental health assessments, case management and individual and group counseling;
•Performs crisis intervention as needed; assesses and identifies clients’ needs for supportive services, acts as a partner and resource, performing case management services and client advocacy by obtaining appropriate linkages for necessary or requested services (e.g., mental health, housing, vocational, employment, food, etc.) and following through to ensure service efficacy;
•Refers clients to clinical services which are provided pre-release;
•Collaborates with other service team members on client concerns;
•Requests assistance and guidance from management and professional staff when necessary to address client issues and problems; establishes and maintains contact with community resources to ensure continuity of care;
•Creates detailed documentation of client progress and performs various other administrative functions associated with the program; maintains client charts;
•Updates assigned clients’ progress notes, maintains daily log of clients seen and writes necessary communication;
•Transports clients to their needed linkage resource(s);
•Completes intake assessments, updated assessments, and other necessary paperwork, including service plans and service plan reviews; enters necessary data and information;
•Provides information, presentations and outreach to the community as needed;
•Upholds all Program Safety Policies/ Procedures and ensure that clients, staff and program facility are safe at all times;
•Other duties as assigned by supervisor.
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